• Blog
  • My Account
  • Logout
Annuvia

Call Today! 866-364-7940

Monday - Friday 7 AM – 7 PM Central Time

  • AHA Classes
    • CPR AED Training
    • First Aid Training
    • BLS for Healthcare Provider
    • Other Courses
  • AED Medical Direction
    • Ongoing AED Oversight
    • AED Unit Registration
    • AED Use Reporting
    • Reviews
  • Classes By Location
    • Atlanta, GA
    • Chicago, IL
    • Denver, CO
    • Los Angeles, CA
    • New York, NY
    • San Francisco, CA
    • Seattle, WA
    • More Locations
  • Blog
  • Oxygen

Refund and Returns Policy

If we make an error with your order, or you receive defective or damaged Product, please call us at 800-233-6895 immediately. If you ordered the incorrect Product or need to return a Product for other reasons, our 30-day return policy is as follows:

(a) you may receive a refund or credit on most items by returning Products within the first 30 days of delivery to you. Products must be in their original packaging. Before we can accept your eligible return of any Product, you must call us at 800-233-6895 to obtain a Returned Merchandise Authorization (“RMA”) number. Write the RMA number on the shipping label of each box to be returned so we’ll know how to process your refund. Products returned to us without original and undamaged packaging, or without an RMA, may be rejected and will incur a 15% restocking fee. Returns beyond 30 days will not be accepted;

(b) all Products purchased from us may be returned under this policy except opened electrode pads or those with damaged packaging, opened rescue kits and packs, used batteries or those with opened packaging, used manikins, books, software, videos, CDs, DVDs, extended warranties, online training passcodes (once issued) and classroom training (after training is scheduled).

If you are returning an AED or training unit, the price of opened electrode pads, opened or used batteries, or items in opened or non-resalable condition will be deducted from the refund. Training purchases and AED management services are not refundable once scheduled or online passcodes have been issued.

    Drop Us a Note!

    • Captcha code: captcha

    Blog Categories

    • Annuvia News
    • Automated External Defibrillators (AEDs)
    • Corporate Health and Wellness Programs
    • CPR and First Aid Training
    • Health and Wellness
    • HeartSine
    • Technology
    • Uncategorized
    • Workplace Safety Training

    RSS Blog RSS

    • Update to Verdugo Case
    • CPR RsQ Assist: Staying Ahead of Sudden Cardiac Arrest
    • The CPR Problem
    • Police Add AEDs to their Tool Belt
    • New Defibrillator on the Market

    RSS Comments RSS

    • Comment on What does the law say about administering CPR? by Mbongberg
    • Comment on What does the law say about administering CPR? by Brian Graddon
    • Comment on CALIFORNIA – SUPREME COURT RULING DEFINES GOOD SAMARITAN LAW PROTECTIONS by Gary F. Logan
    • Comment on CPR is not the Silver Bullet by Lakewood District Buys 10 AEDs | Honolulu CPR Training.com
    • Comment on Tips for Creating a Company First Aid & CPR Program That Really Works by Solomon Hosford

    Tag Cloud

    Add new tag AED Medical Direction AED Oversight aeds AED training AED Units automated external defibrillators CPR AED Classes CPR training First Aid training health and wellness programs Workplace Safety Training

    Blog Archives

    • November 2014 (1)
    • July 2014 (1)
    • June 2014 (10)
    • May 2014 (7)
    • April 2014 (1)
    • March 2014 (7)
    • December 2012 (1)
    • June 2012 (1)
    • December 2011 (1)
    • October 2011 (1)
    • September 2011 (1)
    • July 2011 (2)
    • March 2011 (4)
    • October 2010 (3)
    • August 2010 (1)
    • July 2010 (1)
    • June 2010 (1)
    • March 2010 (1)
    • February 2010 (1)
    • January 2010 (1)
    • December 2009 (3)
    • November 2009 (1)
    • October 2009 (3)
    • September 2009 (3)
    • May 2009 (2)

    About Us

    • Accessibility Statement
    • About Us
    • Management
    • Mission
    • Reviews
    • Terms and Conditions
    • Code of Conduct
    • Terms of Use
    • Supplier Code of Conduct

    Resources

    • Resources
    • AED Laws
    • Annuvia’s Articles
    • CPR & AED Research
    • Case Studies

    More

    • Annuvia's Blog
    • Where to Get CPR Training
    • Arch AED Management
    • Scholarship
    • Privacy Policy
    • Site Map

    Connect

    • Contact Us
    • Employment Opportunities
    • Facebook
    • Twitter
    • Google +
    • YouTube
    • LinkedIn
      Copyright © 2025 Annuvia. All Rights Reserved.